Terms & Conditions / Privacy Guidelines

GDPR

The company Adelino Veloso, also known as COCSERV, has a legal basis for collecting and using the personal information described in this passage which depends on the personal information we collect and the specific context in which we collect the information; The creation of a consentual, binding contract between us, the seller, and you, the buyer.

We will retain your personal information only for as long as is necessary for the purposes set out in said contract. We will retain and use your information to the extent necessary to comply with our legal obligations.

You have the following data protection rights:

• The right to access, update or to delete the information we have on you.
• The right of rectification.
• The right to object.
•  The right of restriction.
• The right to data portability
• The right to withdraw consent

COOKIES

Like any other website, COCSERV uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

OVERVIEW

The website coc-service.eu is operated by the company Adelino Veloso, also referred to as COCSERV. Throughout the website, the terms "we", "us", and "our" refer to Adelino Veloso. Adelino Veloso provides this website, including all information, tools, and services available on the website, to you, the user, under the condition that you accept all terms, conditions, policies, and notices set forth here.

By visiting our website and/or purchasing something from us, you use our "Service" and agree to be bound by the following General Terms and Conditions ("Terms and Conditions", "Conditions"), including the additional terms and policies mentioned herein and/or available via hyperlink. These Terms and Conditions apply to all users of the website, especially users who are visitors, providers, customers, merchants, and/or content authors. Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the website, you agree to these Terms and Conditions. If you do not agree to all of the Terms and Conditions of this agreement, you must not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

Any new features or tools added to the current store will also be subject to these Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, amend, or replace parts of these Terms and Conditions by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. By continuing to use the website after any changes are posted, you accept those changes. Our site is hosted by IONOS. IONOS provides us with the platform to allow us to sell our products and services to you.

SECTION 1 - CONDITIONS FOR THE ONLINE SHOP

By agreeing to these Terms and Conditions, you confirm that you are at least of legal age in your country of residence, or that you are of legal age in your country of residence and have given us your consent for your minor relatives to use this website.

You may not use our products for illegal or unauthorized purposes, nor may you violate any laws in your jurisdiction (including, but not limited to, copyright laws) by using the Service.

You may not transmit any worms, viruses, or any other destructive code.

A breach of or violation of any of these terms will result in the immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You acknowledge that your information (except for credit card information) may be transmitted unencrypted and may (a) pass through various networks and (b) undergo changes to meet the technical requirements of connected networks or devices.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service or any contacts on the website through which the Service is provided, without our express written permission.

The headings used in this agreement are for convenience only and do not limit or affect the Terms in any way.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information made available on this site is not accurate, complete, or current. The material on this website is provided for general information only and should not be relied upon as the sole basis for decisions without consulting primary, more accurate, complete, or current sources of information. Any reliance on the material on this website is at your own risk.

This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to change the contents of this website at any time, but are not obligated to update any information on our website. You agree that it is your responsibility to monitor changes on our website.

SECTION 4 - CHANGES TO THE SERVICE AND PRICES

The prices for our products can be changed without prior notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may be available in limited quantities and are subject to return or exchange only according to our return policy.

We have made every effort to display the colors and images of our products accurately in the shop. We cannot guarantee that your computer monitor will display colors accurately. We reserve the right, but are not obligated, to limit the sale of our products or services to certain persons, geographic regions, or jurisdictions. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. Any product descriptions or prices may be changed at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service made on this website is void where prohibited.

We do not guarantee that the quality of products, services, information, or other materials purchased or obtained by you will meet your expectations, or that errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address provided at the time the order was placed. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our shop. You agree to update your account and other information, including your email address, promptly, so we can complete your transactions and contact you as needed.

SECTION 7 - ADDITIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.

You agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without endorsement. We have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use of optional third-party tools offered through the website is at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms on which the tools are provided by the third party/parties.

We may also offer new services and/or features through the website in the future (including, the release of new tools and resources). Such new features and/or services will also be subject to these Terms and Conditions.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available through our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or its accuracy, and we do not warrant and will not have any liability or responsibility for any materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please review the third party's policies and practices carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

We are not liable for any damages related to the purchase or use of goods, services, resources, content, or other transactions in connection with third-party websites. Please carefully review the third-party's policies and practices, and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send certain submissions (e.g., contest entries) or, without a request from us, send creative ideas, suggestions, proposals, plans, or other materials online, via email, by mail, or otherwise (collectively referred to as "comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use any comments you send to us in any medium.

We are under no obligation to (1) treat comments as confidential, (2) pay compensation for comments, or (3) respond to comments.

We may, but are not obligated to, monitor, edit, or remove content that we determine, in our sole discretion, is unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates intellectual property or these Terms.

You agree that your comments will not infringe any third-party rights, including copyright, trademark, privacy, or other personal or proprietary rights. You further agree that your comments will not contain unlawful, defamatory, or otherwise harmful content or malware that could impact the operation of the services or related websites. You may not use a false email address, impersonate another person, or mislead us or third parties regarding the origin of comments.

SECTION 10 - PERSONAL DATA

The submission of personal data through the shop is governed by our Privacy Policy. Please read our Privacy Policy for more information.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be typographical errors, inaccuracies, or omissions on our website or in our services concerning product descriptions, pricing, promotions, offers, shipping charges, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders at any time and without prior notice (even after you have placed an order) if any information related to the service or on any related website is incorrect.

We are under no obligation to update, amend, or clarify any information related to the service or on any related website, including, but not limited to, pricing information, unless required by law. Any update dates stated in connection with the service or any related website should not be interpreted to mean that all information regarding the service or any related website has been changed or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions outlined in the General Terms and Conditions, you are prohibited from using the website or its content for the following purposes: (a) for unlawful purposes; (b) to solicit others to perform or participate in unlawful acts; (c) to violate international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other harmful code that may affect the functionality or operation of the service or any related website, other websites, or the internet; (h) to collect or track the personal information of others; (i) to engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) for any obscene or immoral purpose; or (k) to disrupt or circumvent the security features of the service or any related website, other websites, or the internet. We reserve the right to terminate your use of the service or any related website if you violate any of these prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods or cancel the service at any time without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services provided to you through the service are (unless expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, non-infringement, or course of performance.

In no case shall Adelino Veloso, our directors, employees, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, but not limited to, lost profits, lost revenue, lost savings, data loss, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the service or any products procured through the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in content or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available through the service, even if advised of the possibility thereof.

Since some jurisdictions or countries do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Adelino Veloso and our affiliates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claims or demands, including reasonable attorneys' fees, made by any third party due to or arising out of your violation of these General Terms and Conditions or the documents incorporated by reference, or your violation of any law or the rights of a third party.

SECTION 15 - SEVERABILITY

If any provision of these General Terms and Conditions is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these General Terms and Conditions, such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These General Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these General Terms and Conditions at any time by notifying us that you no longer wish to use our services, or when you stop using our website.

If you fail to comply with any term or provision of these General Terms and Conditions, or if we suspect such failure, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up until the termination date; and/or we may deny you access to our services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

Failure by us to exercise or enforce any right or provision of these General Terms and Conditions shall not constitute a waiver of such right or provision.

These General Terms and Conditions, along with any policies or operating rules posted by us on this website or in relation to the service, constitute the entire agreement and understanding between you and us and govern your use of the service, superseding all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, previous versions of the General Terms and Conditions). Any ambiguity in the interpretation of these General Terms and Conditions shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These General Terms and Conditions and any separate agreements under which we provide you services shall be governed by and construed in accordance with the laws of Cologne, Germany.

SECTION 19 – CHANGES TO THE GENERAL TERMS AND CONDITIONS

The most current version of the General Terms and Conditions can be viewed at any time on this page.

We reserve the right to update, change, or replace any part of these General Terms and Conditions at our sole discretion by posting updates and changes on our website. It is your responsibility to check our website regularly for any changes. By continuing to use or access our website or the service after the posting of changes to these General Terms and Conditions, you accept those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the General Terms and Conditions should be sent to us at a.veloso@t-online.de